Dear Valued Customers, We’re sorry to inform you that we’re currently unable to provide new CHERRISK Travel and Home Insurance policies in Germany. In the meantime, we continue to prioritize claim handling for existing contracts. For any questions regarding your existing policy, please contact us.

Do you have any questions?

On this page you can find short and easy to understand answers to the most common questions about CHERRISK. (Although we’ve tried to include every important bit here, for more detailed answers see our Legal page.)


Can I take out a new CHERRISK Insurance?
What happens if I have an active CHERRISK insurance?

Customer services and documents

How can I contact you?
How does chat work at CHERRISK?
Where can I find the documents related to my insurance?


How can I report a claim?
How long do I have to report a claim?
I have suffered damage. When is a payment made?