Do you need immediate help abroad? If you have an International Travel Insurance, get in touch with our 24/7 service hotline:
Do you want to file a claim? E-mail us any time:
If you have other general questions, our customer service is happy to help:
How to file a claim?
- Log into your account and tell Emma, our digital assistant, what kind of claim you’d like to file.
- She instantly looks into your claim, and if she thinks that there’s no need for human interaction, we pay your claim lightning fast.
- If Emma feels like she needs human help to handle your claim, she alerts our team of pros, who will contact you within 24 hours.
