We’re here for you to make your claim fast and easy.

Do you need immediate help abroad? If you have an International Travel Insurance, get in touch with our 24/7 service hotline:

Do you want to file a claim? E-mail us any time:

If you have other general questions, our customer service is happy to help:

How to file a claim?

  1. Log into your account and tell Emma, our digital assistant, what kind of claim you’d like to file.
  2. She instantly looks into your claim, and if she thinks that there’s no need for human interaction, we pay your claim lightning fast.
  3. If Emma feels like she needs human help to handle your claim, she alerts our team of pros, who will contact you within 24 hours.

Keep in touch

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